Privacy Policy

Dubai Waste Management Company (DWMC) is committed to protecting the rights of users of its website, and keeping information & data secure. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of personal information on “Website”.

Data Collection & Usage
We collect only personally identifiable information that is specifically and voluntarily provided by visitors to our website From website visitors, we receive limited identifiable information, such as name, company address, email address, and telephone numbers.

Dubai Waste Management Company’s intention is not to seek any sensitive information through the website. If you do wish to provide sensitive information for any reason, Dubai Waste Management Company accepts your explicit consent to use that information in the ways described in this privacy statement or as described at the point where you choose to disclose this information.

Use of Data
A user may choose to provide personal information through our online Grievance Form. Information attained by the site is used only for the intended purpose stated at the time that the information is collected. This data is not shared with other entities for secondary or unrelated purposes, or shared with a third party, unless otherwise disclosed at the point of collection. If there is an instance where such information may be shared, the visitor will be asked for permission beforehand.

Privacy Breach
If you are suspicious your privacy is compromised, kindly follow the steps

  1. Close all browsers or any suspicious application
  2. Contact Dubai Waste Management Company support at or call +971 4 5833197

About Cookies
Cookies may be used on some pages of our site. “Cookies” are small text files placed on your hard drive that assist us in providing a more customized experience. If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our website.

Dubai Waste Management Company also uses third party tools or software, such as google analytics and google maps to track statistics through cookies.

Third Parties
Third Parties, in the context of this policy, are referred to any organizational entity that is involved in providing part of the services provided by Dubai Waste Management Company.

It is Dubai Waste Management Company’s policy to only disclose information provided by the customer to third parties under the following circumstances:

  • as required by law through subpoena, search warrant or other legal process
  • when explicitly requested by a visitor
  • when required to deliver publications or reference materials requested by a visitor
  • when required to facilitate conferences or events hosted by a third party
  • when required to provide service to business users requiring third party involvement.

Dubai Waste Management Company’s online forms do not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

Data Retention
Some of the information we receive is not retained. Contact information about visitors (such as information generated though grievance form) will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information. Mailing list information, discussion posts and email are kept for only the period of time considered reasonable to facilitate the visitor’s requests.

As a policy, visitors are not required to register to gain access to information about the Dubai Waste Management Company.

Personally identifiable information provided to Dubai Waste Management Company through its Grievance Form is provided voluntarily by visitors.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy
Our Website does not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions, if any.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at or call +971 4 5833197